QCTO Programmes [Download our 1-page QCTO Accreditation list here]

Learnerships | Compliance Training | Employee Relations Training | Leadership Skills | Accredited Unit Standards | Personal & Professional Development | Specialised Courses | Computer Courses | QCTO | Logistics & Construction

Face-to-face | Blended Learning | Virtual Training | Online Learning | On-site

Services SETA | CETA | TETA | QCTO | HW SETA | MICT SETA | MQA | SASSETA | W&R SETA | INSETA 

Department of Transport | Department of Labour

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• Occupational Certificate: Human Resource Management Administrator OQ 121150 | Credits 120
• Occupational Certificate: Project Manager OQ 101869 | Credits 240
• Occupational Certificate: Office Supervisor OQ 118740 | Credits 240
• Occupational Certificate: Labour Inspector OQ 118748 | Credits: 209
• Occupational Certificate: Visual Merchandise OQ 99688 | Credits: 30
• Occupational Certificate: Training & Development Practitioner OQ 101321 | Credits: 190
• Occupational Certificate: Supply Chain Practitioner OQ 99111 | Credits 145
• Occupational Certificate: Freight Handler OQ 96396| Credits: 122
• Occupational Certificate: Truck Driver OQ 93793 | Credits: 130
• Occupational Certificate: Bus Driver OQ 94202 | Credits: 120

• New Venture Creation SP 210401 | Credits 32
• Skills Development Facilitation Practitioner SP 220321 | Credits 40
• Basic End User Computing SP 240201 | Credits 30
• Intermediate End User Computing SP 240202 | Credits 20
• Advanced End User Computing SP 240203 | Credits 20
• Work Based Learning and Development Practitioner SP 220322 | Credits 30
• Hydraulic Crane Pick Up and Carry C36 Operator SP 211014 | Credits 36
• Hydraulic Mobile Crane C33 Operator SP 211015 | Credits 42
• Hydraulic Mobile Crane C35 Operator SP 211016 | Credits 56
• Hydraulic Mobile Crane C43 Operator SP 211017 | Credits 42
• Truck Mounted Crane C32 Operator SP 211037 | Credits 42
• Side Loader Container C56 Operator SP 211031 | Credits 42
• Counterbalance Lift Truck F1 Driver SP 220303 | Credits 20
• Counterbalance Lift Truck F2 Drive SP 220304 | Credits 20
• Counterbalanced Lift Truck F3 Driver SP 220305 | Credits 20
• Counterbalanced Lift Truck F4 Driver SP 220306 | Credits 20
• Reach Lift Truck F5 Driver SP 220307 | Credits 20
• Pedestrian Controlled Lift Truck F6 Driver SP 220308 | Credits 20
• Side Loader Lift Truck F10 SP 220312 | Credits 20
• Basic Emergency First Aid Responder SP 230801 | Credits 2
• Intermediate First Aid Responder SP 230802 | Credits 5
• Advanced First Aider Responder SP 230803 | Credits 6

Services SETA

• 93995 FETC: Payroll Administration Services L4
• 57712 FETC: Generic Management L4
• 59201 NC: Generic Management L5
• 49648 NC: New Venture Creation L2
• 23833 NC: Business Administration Services L2
• 61595 FETC: Business Administration Services L4
• 57937 NC: Hygiene & Cleaning L1

ETDP SETA

• 10146 Supervise a Project Team of a Development Project to Deliver Project Objectives L5
• 123400 Evaluate and promote education training and development ETD providers services and products for organisational use L6
• 115759 Conduct moderation of outcomes-based assessments L6
• 117865 Assist and support learners to manage their learning experiences L4
• 117877 Perform one-to-one training on the job L3
• 117871 Facilitate learning using a variety of given methodologies L5

W & R SETA

• 58206 NC: Wholesale and Retail Operations - L2
• 49280 NC: Wholesale & Retail Distribution L2
• 63333 FETC: Wholesale and Retail Generic Management L4

 HWSETA

• 74290    NC: Occupational Health, Safety & Environment - L2
• 50062    NC: Occupational Hygiene & Safety - L3

 MICT

• 61591    NC: Information Technology: End User Computing - L3

 TETA

• 64829 NC: Lifting Machine Operations L3
• 57831 NC: Freight Handling L3
• 50285 NC: Professional Driving L3
• 59365 NC: Freight Forwarding and Customs Compliance L3
• 74149 NC: Supply Chain Management L5
• 48439 FETC: Road Transport Supervision L4
• 59298 FETC: Freight Forwarding and Customs Compliance L4
• 65529 FETC: Transport Operations L4
• 59300 GETC: Transport L1
• 116253-C32 Operate a Truck Mounted Loader Crane L2
• 116253 Operate a Truck Mounted Loader Crane L2
• 242981-F12 Operate Defined Purpose Lift Trucks L2
• 242981-F06 Operate Defined Purpose Lift Trucks L2
• 242981-F07 Operate Defined Purpose Lift Trucks L3
• 242972 Operate Advanced Defined Purpose Lift Truck L3
• 123259 Convey Dangerous Goods By Road L2

Yellow Plant

• 262764 Operate a Watercart
• 262734 Operate a Tip truck
• 262805 Operate a Roller
• 262824 Operate a Side Boom
• 262727 Operate a backhoe/loader
• 262790 Operate a Service Truck
• 262729 Operate a Tracked Dozer
• 262745 Operate an Articulated Dump Truck
• 262744 Operate an Excavator
• 262735 Operate a Grader
• 262747 Operate front end loader
• 262712 Operate a skid steer loader
• 262713 Operate a wheeled dozer
• 262731 Operate a Rigid Body Dump Truck
• 229998 Explain and perform fall arrest techniques when working at height
• 119074 Erect and dismantle scaffolding
• 263245 Erect, use and dismantle access scaffolding
• 261664 Erect, use and dismantle access equipment for construction work

Lifting

• 116254 Operate a Mobile Crane
• 116255 Operate a Tower Crane
• 242976 Operate overhead/gantry cranes
• 242978 Operate a Truck-Mounted Crane
• 242974 Operate counter-balanced Lift Truck
• 116253 Operate a Truck mounted Loader Crane
• 242972 Operate advanced defined purpose Lift Trucks
• 242981 Operate defined purpose lift trucks
• 116253 Operate a Truck Mounted Loader Crane
• 123260 Operate tailgates and Tail- lifts
• 253638 - Sling and Communicate during Crane Operations

Logistics & Supply Chain

• 123253 Operate a Rigid Heavy Vehicle
• 123254 Operate a Vehicle Combination
• 123257 Operate Rigid Light Vehicle
• 123256 Provide Commuter Services
• 123252 Provide Long Distance Coach/Bus Services
• 123255 Provide Tour Coach Services
• 10977 Convey abnormal Freight
• 123262 Load General Freight
• 113827 Operate the Fleet
• 119750 Inspect and Lubricate an automotive System
• 123259 Convey Dangerous Goods by Road
• 8020 - Controlling Hazardous/Dangerous Goods

• 262805: Operate A Roller
• 262804: Operate A Tractor And Tow Impact Roller
• 262790: Operate A Service Truck
• 262785: Operate Bitumen Spray Equipment
• 262764: Operate A Watercart
• 262747: Operate A Front End Loader
• 262745: Operate An Articulated Dump Truck
• 262744: Operate An Excavator
• 262735: Operate A Grader
• 262734: Operate A Tip Truck
• 262732: Operate A Continuous Bucket Trencher
• 262731: Operate A Rigid Dump Truck
• 262729: Operate A Tyre Dozer
• 262727: Operate A Backhoe/Loader
• 262713: Operate A Wheeled Dozer
• 262712: Operate A Skid Steer Loader
• 262710: Operate A Scraper
• 376480: Provide First Aid As An Advanced First Responder
• 259617: Conduct An Investigation Into The Workplace Safety, Health & Environmental Incident
• 259597: Explain Emergency Preparedness And Response Procedures
• 253852: Lift And Move A Load Using Manual Lifting Equipment
• 246667: Demonstrate An Understanding Of Occupational Health, Safely And Envirnomental Legislations
• 244073: Receive, Handle And Store Hazardous Chemicals Safely
• 229995: Working At Heights
• 120496: Provide Risk-Based Primary Emergency Care/First Aid In The Workplace 
• 119567: Perform Basic Life Support And First Aid Procedures 
• 116534: Carry Out Basic First Aid
• 113852: Apply Occupational Health, Safely And Environmental Principle
• 12484: Perform Basic Fire Fighting
• 8016: Occupational Health, Safety, General Housekeeping
• 116533: Demonstrate Basic Knowledge And Understanding Of Emergency Preparedness And Response
• 116283: Demonstrate Knowledge Of And Apply Regulatory Requirements Pertaining To Crane Operation
• 116235: Operate A Pendant Controlled Overhead Crane
• 116231: Operate A Cab Controlled Overhead Crane
• 115753: Conduct Outcomes-Based Assessment
• 115093: Control Workplace Hazardous Substances
• 114941: Apply Knowledge Of Hiv/Aids To A Specific Business Sector And A Workplace
• 114918: Control Small Craft By Day In Sight Of Land
• 114914: Implement And Maintain Adherence To Safe Working Practices And Policies
• 114891: Count Stock For A Stock-Take
• 114738: Perform Financial Planning And Control Functions For A Small Business
• 114215: Mentor A Colleague To Enhance The Individual`S Knowledge, Skills, Values And Attitudes In A Selected Career Path
• 113981: Arrange And Complete Lifts On Site Using Lifting Equipment
• 113909: Coach A Team Member In Order To Enhance Individual Performance In Work Environment
• 113856: Develop And Manage The Road Transport Marketing Strategy
• 113855: Manage The Transportation Of Abnormal Loads
• 113854: Monitor And Manage The Routing And Scheduling Function
• 113853: Apply Strategic Road Transport Management Principles
• 113851: Manage The Transportation Of Dangerous Goods
• 113850: Compile Tender Documents And Contracts
• 113849: Manage The Transportation Of Waste
• 113847: Foster And Maintain Customer Relations
• 113843: Obtain And Communicate Road Transport Operational Information
• 113841: Transport Freight
• 113839: Manage Road Transport Work Teams
• 113835: Manage Logistics Operations
• 113834: Apply Standard Operating Procedures And Practices
• 113833: Manage Customer Satisfaction In A Road Transport Activity
• 113832: Transport Passengers
• 113828: Record And Report Road Transport Related Income And Expenses
• 113827: Operate The Fleet
• 113826: Collate And Process Road Transport Operational Information
• 110254: Understand Chemical Dependency And Apply Personal Health Care
• 110075: Apply Basic Fire Fighting Techniques
• 110009: Manage Administration Records
• 59300: General Education And Training Certificate: Transport 
• 50285: National Certificate Professional Driving
• 48439: Further Education And Training Certificate: Road Transport Supervision 

• 259622: She Rep
• 123262: Load General Freight
• 123259: Convey Dangerous Goods By Road
• 123258: Foster And Maintain Customer Relations
• 123257: Operate A Rigid Light Vehicle
• 123254: Operate A Combination Vehicle -Pbs
• 123253: Operate A Rigid Heavy Vehicle
• 116253: Operate A Truck Mounted Crane
• 10977: Convey Abnormal Freight
• 116231,116235: Operate An Overhead Crane
• 260818: Operate A Counter Balance Lift Truck In Excess Of 15 Tons
• 260781: Operate A Telescopic Boom Handler
• 260762: Operate Rough Terrain/Earthmoving/Agricultural Equipment
• 260761: Operate A Reach Stacker
• 244407: Lift And Move A Load Using Mechanical Lifting Equipment
• 243272: Operate A Mobile Elevating Work Platform
• 242981: Operate A Defined Purpose Lift Truck
• 242978: Operate A Truck Mounted Crane
• 242976: Operate Overhead/Gantry Crane
• 242974: Operate A Counter-Balanced Lift Truck
• 242972: Operate Advanced Defined Purpose Lift Trucks
• 123260: Operate Tailgates And Tail-Lifts
• 116255: Operate A Tower Crane
• 116254: Operate A Mobile Crane
• 8039: Operate Cranes
• 263245: Erect, Use And Dismantle Access Scaffolding
• 263205: Inspect Access Scaffolding
• 260838: Operate A Wharf Side Jib Crane
• 260837: Move And Store A Hazardous Load
• 260817: Operate A Scotch Derrick Crane (Ship Mounted)
• 260797: Operate A Sideloader Lift Truck
• 260779: Describe Different Categories Of Lifting Machines
• 260778: Demonstrate Knowledge Of The Regulatory Framework For Lifting Machines
• 260765: Operate A Rubber Tyred Gantry Crane
• 260764: Operate A Ships Crane
• 260760: Operate An Inland Container Crane (Rail Mounted)
• 260757: Operate A Straddle Carrier
• 259639: Explain Basic Health And Safety Principles In And Around The Workplace
• 259619: Conduct Workplace Occupational Health And Safety (Ohs) Inspections
• 254355: Inspect And Conduct Routine Maintenance On An Overhead Crane
• 254220: Provide Primary Emergency Care/First Aid As An Advanced First Responder
• 253660: Supervise Advanced Mobile Crane Operations
• 253658: Perform A Lifting Task By Using A Mobile Crane
• 253638: Sling And Communicate During Crane Operations
• 253595: Direct The Operation Of An Overhead Crane
• 253590: Lift And Move A Load In Suspension Using A Mobile Crane
• 253582: Lift And Move A Load Using Manual Lifting Equipment And Tackle
• 252279: Explain Occupational Health And Safety Within The Transport Industry
• 252255: Utilise Layout Signs And Signal Communications In The Transport Industry
• 252250: Apply Fire Fighting Techniques
• 252249: Explain The Role Of Transport Logistics
• 252244: Describe The Impact Of Customer Service On A Business
• 244574: Apply Knowledge Of Hiv/Aids To A Specific Business Sector And A Workplace
• 244365: Lift And Move Material And Equipment By Means Of A Forklift
• 243838: Use And Apply Matrices And Graphs To Organise Information And Solve Problems
• 243666: Meet The Requirements Of Being A Safe Driver To Obtain A Valid Driving Licence For A Motor Vehicle
• 243665: Meet The Requirements In Order To Obtain A Provisional Licence
• 243664: Demonstrate Safe Behaviour As A Road User
• 243273: Monitor And Control The Safety And Operations Of Mobile Elevating Work Platforms
• 243189: Manage Personal Finances
• 243021: Shift Loads Using Lifting Equipment
• 242982: Operate Heavy Crane
• 229998: Explain And Perform Fall Arrest Techniques When Working At Height 
• 123261: Plan Road Transport Service Delivery
• 123256: Provide Commuter Services
• 123255: Provide Tour Coach Services
• 123252: Provide Long Distance Coach/Bus Services
• 14656: Demonstrate An Understanding Of Sexuality And Sexually Transmitted Infections Including Hiv/Aids
  

• 117871 - Course Facilitator Skills - L5
• 117877/ 117865 - Workplace Coaching & Mentoring - L3/4
• 117877 - Perform one-to-one training on the job
• 115753 - Conduct Outcome-based Assessments - L5
• 115759 - Conduct Moderation of Outcome-based Assessments - L6
• 15227 / 15217 - Skills Development Facilitator - L3
• 119462/ 12153 Leadership Communication Skills - L4
• 242824 Understanding Leadership - L4
• 242821/ 242814/ 242811 Role of the Leader - L4/3/4
• 242819 Motivating a Work Team - L4
• 12433 Leadership Communication Skills - L5
• 252037 Team Building Skills - L5
• 120300 Understanding Operational Leadership - L5
• 252035 Selecting & Coaching - L5
• 13952 Practical Labour Law - L4
• 11286 Initiating Disciplinary Enquiries - L5
• 119952 Rules of Evidence - L5
• 10985 Chairing Disciplinary Enquiries - L6
• 13948 Practical Negotiation Skills - L4
• 114226 Assertive Conflict Handling - L5
• 242824 Shop Steward Leadership Skills - L4
• 11286 Disciplinary Handling Skills for Shop Stewards - L5
• 114941 - Apply knowledge of HIV/AIDS to a specific business sector and a workplace
• 12140 Selecting for Excellence - L5
• 123258 - Foster and Maintain Customer Relations

• SP0002/ 06-17 - Suspension Fitter
  • 15118 - Remove Vehicle Sub-component - L3
  • 15113 - Dismantle Vehicle Sub-components - L3
  • 15105 - Install Vehicle Sub-components - L3
  • 15117 - Repair and Assemble Sub-components - L3
• SS0021/ 15-17 - Tyre Repairer
  • 12484 - Perform Basic Firefighting - L2
  • 376981 - Perform the Role of a Safety, Health & Environmental Protection Representative - L3
  • 9864 - Repair & Replace Lights & Heavy Commercial Vehicle Tyres - L3
• SS0022/ 15-17 - Tyre Retreader
  • 13234 - Apply quality procedures - L3
  • 256177 - Apply Tread rubber to casings - L2
  • 12465 - Develop a Learning Plan and a Portfolio for Assessment - L2
  • 119567 - Perform Basic Life Support and First Aid Procedures - L1
  • 256178 - Perform Activities to Cure Retreaded and Repaired Tyres - L2
  • 12484 - Perform Basic Fire Fighting - L2
  • 376981 - Perform the role of a safety, Health & Environmental protection representative - L3
  • 256175 - Prepare Casings for Retreading - L2
  • 119744 - Select, Use and Care for Engineering Hand Tools - L2
  • 12219 - Select, Use and Care for engineering Power Tools - L2
• 243803 - Basic Business Awareness - L3
• 8647 - Effective Written & Presentation Skills - L5
• 263265 - Perform site administration functions

• Workplace Coaching & Mentoring
• Basic Business Awareness
• Employee Business Awareness
• Workplace Etiquette and Guiding Principles
• Strike Handling Skills Workshop
• Reaching Resolution Workshop
• Assertiveness & Time Management
• Effective Writting and Presentation Skills
• Course Facilitator Skills

  Energised Teams

• Generic Induction Programme
• Inducting a Team Member
• Leadership Development Workshop
• Introducing Leadership
• Protection of Personal Information (POPI)
• Interact with Customers

Industrial Relations

• Supervising in a Unionised Environment
• Managing in a Unionised Environment
• Basic Labour Law
• Practical Labour Law
• Discipline & Dismissals under the LRA
• Managing Poor Performance & Incapacity
• Initiating Disciplinary Enquiries
• Rules of Evidence
• Chairing Disciplinary Enquiries
• Practical Arbitration Skills
• Practical Negotiation Skills
• Assertive Conflict Handling
• Handling Complaints and Grievances
• Labour Relations Dynamics / Shopfloor Role Dynamics

Transformation

• Employment Equity Awareness Session
• Employment Equity Act
• Employment Equity & Skills Committee Training
• Harassment in the Workplace - Creating Awareness
• Prevention and Elimination of Harassment in the Workplace
• Bullying in the Workplace
• Championing Diversity
• Disability in the Workplace

Human Resources

• HR Role in Discipline
• Employment Equity Act
• Performance Management
• Paterson Job Evaluation (includes job profiling)
• Selecting for Excellence
• Sexual Harassment: Code of Good Practice
• Protection of Personal Information Act
• Sexual Harassment Awareness Workshop
• Disability Awareness Workshop
• Impact of Gender Based Violence in the Workplace

Shop Stewards

• Shop Steward Leadership Skills
• Disciplinary Handling Skills for Shop Stewards
• Shop Steward Functional Skills

Financing & Accounting

• Accounting Skills for New Supervisors
• Budgets and Managing Money
• Finance and Budgets for Non-Financial Managers

Practical Leadership Skils - Team Leaders

• Module 1: Leadership Communication Skills Programme
• Module 2: Understanding Leadership
• Module 3: Role of the Leader
• Module 4: Motivating a Work Team
• Module 5: Job Instruction and Coaching

Practical Leadership Skills - Operational Leaders

• Module 1: Leadership Communication Skills
• Module 2: Understanding Operational Leadership
• Module 3: Team Building Skills
• Module 4: Selection & Coaching
• Module 5: Instruction, Training and Coaching

Shop Steward Programme

• Module 1: Disciplinary Handling Skills
• Module 2: Labour Relations Dynamics
• Module 3: Shop Steward Negotiation Skills

• Accounting Skills for New Supervisors
• Active Listening
• Advanced Project Management
• Advanced Skills for the Practical Trainer
• Advanced Writing Skills
• An Environmental Audit Primer
• Anger Management: Understanding Anger
• Appreciative Inquiry
• Balanced Scorecard Basics
• Basic Business Management: Boot Camp for Business Owners
• Basic Internet Marketing
• Becoming a Better Learner
• Becoming a Progressive Employer
• Becoming Management Material
• Being a Team Player
• Beyond Workplace Politics: Using Social and Emotional Competencies
• Body Language: Reading Body Language as a Sales Tool
• Branding: Creating and Managing Your Corporate Brand
• Budgets and Managing Money
• Building a Brand on Social Media
• Building a Consulting Business
• Building an Online Business
• Building Better Teams
• Building Relationships for Success in Sales
• Building Your Self Esteem and Assertiveness Skills
• Bullying in the Workplace
• Business Ethics for the Office
• Business Etiquette: Gaining That Extra Edge
• Business Process Management
• Business Succession Planning: Developing and Maintaining a Succession Plan
• Business Writing That Works
• Call Center Training: Sales and Customer Service Training for Call Center Agents
• Cannabis and the Workplace
• Coaching and Mentoring
• Code of Conduct: Setting the Tone for Your Workplace
• Collaboration
• Communications for Small Business Owners
• Communication Strategies
• Conducting Accurate Internet Research
• Conducting Effective Performance Reviews
• Conference and Event Management
• Conflict Resolution: Getting Along In The Workplace
• Conquering Your Fear of Speaking in Public
• Continuous Improvement with Lean
• Conversational Leadership
• Corrective Action
• Creating a Dynamite Job Portfolio
• Creating a Google AdWords Campaign
• Creating a Positive Work Environment
• Creating a Top–Notch Talent Management Program
• Creating a Workplace Wellness Program
• Creating Successful Staff Retreats
• Creating Winning Proposals
• Creating Winning Webinars: Getting Your Message Out
• Creative Thinking and Innovation
• Creativity In The Workplace
• Crisis Management
• Customer Service Training - Critical Elements of Customer Service
• Critical Thinking
• CRM: An Introduction to Customer Relationship Management
• Cybersecurity 1: Fundamentals for Employees
• Dealing With Difficult People
• Delegation: The Art of Delegating Effectively
• Delivering Dynamic Virtual Presentations
• Design Thinking: An Introduction
• Developing a High Reliability Organization
• Developing a Lunch and Learn Program
• Developing an eLearning Course
• Developing a Safety Procedures Manual
• Developing a Training Needs Analysis
• Developing Your Executive Presence
• Developing Your Training Program
• Digital Citizenship: Conducting Yourself in a Digital World
• Digital Transformation
• Disability Awareness: Working with People with Disabilities
• Diversity Training: Celebrating Diversity in the Workplace
• Dynamite Sales Presentations
• E-Commerce Management
• Effective Planning and Scheduling
• Emotional Intelligence
• Employee Accountability
• Employee Dispute Resolution: Mediation through Peer Review
• Employee Recognition: Appreciating Your Workforce
• Encouraging Sustainability and Social Responsibility in Business
• English as a Second Language: A Workplace Communications Primer
• Enhanced Learning with UDL
• Entrepreneurship 101
• Environmental Sustainability: A Practical Approach to Greening Your Organization
• Exploring Universal Design for Learning
• Fostering Innovation
• From Boss to Leader
• Fundamentals of Writing
• Generation Gap: Closing the Generation Gap in the Workplace
• Getting Stuff Done: Personal Development Boot Camp

• Getting Your Job Search Started
• Giving Effective Feedback
• Global Business Strategies
• Goal Setting
• Growth Hacking
• Hiring for Success: Behavioral Interviewing Techniques
• Honing and Delivering Your Message
• How to become a Leader with Integrity
• Human Resources Training: HR for the Non–HR Manager
• Identifying and Combatting Fake News
• Influence and Persuasion
• Intermediate Project Management
• Intrapreneurship
• Introduction to E-Mail Marketing
• Introduction to Neuro Linguistic Programming
• Inventory Management: The Nuts and Bolts
• Kickstarting Your Business with Crowdsourcing
• Knowledge Management
• Lean Process Improvement
• Logistics and Supply Chain Management
• Making Training Stick
• Making Your Business Better
• Managing Across Cultures
• Managing Customer Service
• Managing Difficult Conversations
• Managing Pressure and Maintaining Balance
• Managing the Virtual Workplace
• Marketing and Sales
• Marketing for Small Businesses
• Mastering Adult Learning
• Mastering the Interview
• Measuring Training Results
• Meeting Management: The Art of Making Meetings Work
• Mobbing in the Workplace
• Motivation Training: Motivating Your Workforce
• Negotiating for Results
• Networking for Success
• NLP Tools for Real Life
• Onboarding: The Essential Rules for a Successful Onboarding Program
• Orientation Handbook: Getting Employees Off to a Good Start
• Overcoming Objections to Nail the Sale
• Personal Brand: Maximizing Personal Impact
• Planning for Workplace Safety
• Problem Solving and Decision Making
• Process Improvement with Gap Analysis
• Progressive Discipline
• Project Management: All You Need to Know
• Project Management Fundamentals
• Project Management Principles and Performance Domains
• Project Management Training: Understanding Project Management
• Project Planning: All You Need to Know
• Promoting a Marketing Webinar
• Prospecting for Leads Like a Pro
• Psychological Health and Safety
• Public Relations Boot Camp
• Public Speaking: Presentation Survival School
• Public Speaking: Speaking Under Pressure
• Purchasing and Procurement Basics
• Research Skills
• Respect in the Workplace
• Risk Management
• Safety in the Workplace
• Self–Leadership
• Selling Smarter
• Six Sigma: Entering the Dojo
• Skills for the New Employee
• Skills You Need for Workplace Success
• Social Media and Your Business
• Social Selling for Small Businesses
• Story Marketing for Small Businesses
• Strategic Planning
• Stress Management
• Successfully Managing Change
• Survival Skills for the New Trainer
• Team Building: Developing High Performance Teams
• Telemarketing: Using the Telephone as a Sales Tool
• The ABC's of Supervising Others
• 10-Minute Presentations
• The Minute Taker's Workshop
• The Practical Trainer
• The Professional Supervisor
• Time Management
• Tough Topics: Talking to Employees about Personal Hygiene
• Trade Shows: Getting the Most Out of Your Trade Show Experience
• Training with Visual Storytelling
• Transgender Employees: Creating an Inclusive Work Community
• Unconscious Bias
• Using Activities to Make Training Fun
• Vendor Management
• Women and Leadership: Owning Your Strengths and Skills
• Working Smarter: Using Technology to Your Advantage
• Working with the Media
• Workplace Ergonomics: Injury Prevention Through Ergonomics
• Workplace Violence: How to Manage Anger and Violence in the Workplace
• Writing a Business Plan
• Writing for the Web
• Writing Reports and Proposals

• Windows 11: Part 1 & 2
• MS Office 365 Part 1 & 2
• Excel 365 Part 1, 2 & 3
• Excel 365 with VBA
• Excel 365 PowerPivot
• Word 365 Part 1, 2 & 3
• PowerPoint 365 Part 1 & 2
• Outlook 365 Part 1 & 2
• SharePoint 365
• Project 365 Part 1 & 2
• Teams 365
• Access 365 Part 1 & 2

• Introduction to HTML and CSS Coding Part 1 and 2
• Cybersecurity Awareness for Employees