Practical Arbitration Skills

Arbitration awards for unfair labour practice or unfair dismissals can be costly if ruled against you.

Learn how to effectively prepare and present cases at CCMA/Bargaining Councils.

• Understanding the process and technical aspects related to conciliation and arbitration proceedings.
• Using the conciliation process to resolve appropriate dismissal disputes.
• Preparing for an arbitration including:
o Developing a strategy for the case.
o Preparing a bundle of documents with relevant evidence and exhibits.
o Understanding how to present evidence that is relevant and reliable.
o Preparing well-argued and convincing opening and closing statements.
o Preparing smart examination-in-chief questions for own witnesses and ensure your evidence is led in a reliable and convincing manner.
o Developing cross-examination questions to prove the other party's version is not probable.
o Researching and including favourable precedent-setting case law.
• Leading arbitration proceedings in a convincing manner